Skip to main content
The WooCommerce integration connects your WooCommerce store with Totebot. Your AI agent gets access to your product catalog, can recommend products with live prices and availability, add items to the customer’s cart, and attributes orders back to the conversations that drove them. To access this integration, navigate to Integrations → WooCommerce in your dashboard.
WooCommerce is available on every plan, including the free plan.

​
Step 1: Connect your store

1

Enter your site URL

Click Connect on the WooCommerce integration, enter your store’s URL, and click Authorize.Connect WooCommerce dialog
2

Approve access

You’ll be redirected to your WooCommerce store to approve the connection. Log in to your WordPress admin if prompted, review the access, and click Approve.Approve Totebot AI access in WooCommerce
3

Return to the dashboard

After approval you’re redirected back to Totebot. Your product catalog starts syncing automatically, and webhooks keep it up to date when you add, change, or remove products.WooCommerce connected confirmation

​
Step 2: Install the chat widget plugin

The plugin adds the Totebot chat widget to your storefront. Everything you need — the Download Plugin button, the step-by-step, and your Agent ID — lives on the WooCommerce integration page. WooCommerce integration page with plugin steps, Agent ID, and product sync status
1

Download the plugin

On the WooCommerce integration page, click Download Plugin to get Totebot AI for WooCommerce (totebot-ai-for-woocommerce.zip).
2

Upload it to WordPress

In your WordPress admin panel, go to Plugins → Add New → Upload Plugin, choose totebot-ai-for-woocommerce.zip, and click Install Now.
3

Activate the plugin

Click Activate Plugin. WooCommerce must be installed and active on your site.
4

Enter your Agent ID

Go to Settings → Totebot AI in your WordPress admin and enter your Agent ID. You’ll find it on the WooCommerce integration page in your Totebot dashboard.
5

Enable the widget

Tick Enable Totebot Chat Widget and click Save. The chat widget now appears on your store.

​
What the agent can do

  • Search and recommend products from your synced catalog, with prices, images, and availability.
  • Show product cards in chat so customers can view details and jump to the product page.
  • Add products to the cart directly from the conversation, so customers can keep shopping and check out without leaving the chat.
  • Look up orders when you enable the order lookup tool on the integration page.
  • Attribute purchases to conversations, so Analytics shows the revenue your agent generated.

​
Product catalog

The Product catalog tab on the integration page lists every synced product. You can check sync status, trigger a re-sync, and open each product to see exactly what data the agent works with.