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The Telegram integration is a channel integration that allows your customers to chat with your AI assistant directly through the Telegram app. This allows them to get answers without visiting your website and can help increase your conversion rates. To access this integration, navigate to Integrations → Channels → Telegram in your dashboard.

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How to connect Telegram:

1

Access Integration Settings

Click the Connect button in the Telegram integration section and follow the instructions.
2

Find BotFather

Open the Telegram app and search for @BotFather.totebot-ai-telegram-app.png
3

Create New Bot

Start a chat with BotFather and send the command: /newbot and follow BotFather’s instructions to create your bot.totebot ai telegram application chat
4

Get Bot Credentials

BotFather will provide you with a bot token and a username. Copy the bot token and username, then paste them into the corresponding fields in Totebot.Bot Token and Username
5

Save Settings

Save your settings.
Your Telegram bot is now connected and ready to communicate with customers. To test your bot, open the Telegram app, type the bot’s name in the search bar, and start a conversation.