> ## Documentation Index
> Fetch the complete documentation index at: https://docs.totebot.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Your agent at a glance, with a live preview to test it

**Overview** is the first page in your agent's sidebar. It gives you an at-a-glance summary of your agent and a live preview to test it in real time.

<img src="https://mintcdn.com/totebot/IEMsjbsyNpqClrGS/assets/dashboard/totebot-ai-overview.png?fit=max&auto=format&n=IEMsjbsyNpqClrGS&q=85&s=bd06329feeb6f57d7da63e4faa777f26" alt="Agent Overview" width="2880" height="1800" data-path="assets/dashboard/totebot-ai-overview.png" />

## At a glance

The top of the page shows your agent's name and status:

* **Training status**: whether the agent is **Trained** or still needs training.
* **Live / Draft**: whether the agent is publicly accessible.
* **Compare**: opens the Compare view to test different models, temperatures, or instructions side by side.

Below that, four key metrics for the last 30 days:

* **Conversations**: total conversations.
* **Resolution rate**: share of conversations the agent resolved quickly.
* **Containment**: share handled without human help.
* **Messages (30d)**: messages exchanged.

## Summary cards

* **Agent configuration**: the current model, temperature, and language. Click **Edit** to jump to **Settings → AI**.
* **Knowledge base**: how many files, Q\&A, links, and text entries the agent is trained on, with its training status. Click through to the [Knowledge](/dashboard/knowledge) section.
* **Connected**: the channels and integrations currently enabled. Use **Add capability** to connect more.

## Live preview

The panel on the right is a live, working copy of your agent. Use it to test how the agent responds before and after changes, exactly as a customer would see it.

If the agent isn't answering the way you'd like, add the question and a clear, brand-specific answer in the [Knowledge](/dashboard/knowledge) section, then retrain.

### Example: make answers specific

If you ask "What materials do you use for your products?" and the agent replies with something vague like "We use high-quality materials," add a Q\&A with the exact answer, for example: "We use certified Canadian maple wood, processed in Quebec and shipped worldwide."

### Example: match your brand voice

If the agent opens with a generic "Hi. How can I help you?", set a greeting that fits your brand in **Settings → Chat Interface**, for example: "Hi there. Looking for the perfect snowboard? I've got you covered."